Call Center Agent

Job Overview

  • Date Posted
    July 9, 2024
    Expiration date
    December 31, 2024
  • Experience
    1-2 Years
  • Gender
  • Career Level

Job Description

Call Center Agent:
Provide exceptional customer service through phone inquiries. Be a clear communicator and a problem-solving rockstar:

Call Center Agent Job Responsibilities:

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.

Employer Information

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