chinju Puthoor

Ensure smooth functioning of office operations by managing supplies, equipment, and vendor relationships. Coordinate and manage travel arrangements and transportation for staff, MD, and family members. Organize and oversee events, meetings, and conferences. Experience in handling short-stay guest queries and managing the check-in/check-out process. Handle customer inquiries, concerns, and complaints, providing excellent customer service. Shortlist resumes and schedule interviews for hiring new staff. Maintain accurate and up-to-date human resource files, records, and documentation. Assist in the preparation of regulatory reports and support the management team with strategic planning and decision-making. Apply for new visas and renewals for staff, as well as visas for other countries. Prepare tenancy contracts and reports. Effectively supervise and manage a maintenance team to ensure the smooth operation and upkeep of the office and apartment facilities.

Managed the company's multiline phone system, directing calls to the appropriate personnel in a prompt and accurate manner. Sorting and distributing incoming mail and messages, while also providing relevant information to callers in a professional and helpful manner. Processing attendance and leave entries for all employees, ensuring up-to-date and accurate payroll and attendance records Responsible for administrative tasks such as copying, faxing, note-taking, and travel arrangements. Ensuring the smooth operation of our office by regularly maintaining and updating company database and inventories.. Organizing deliveries, schedule meetings, and client appointments as needed. Filing operational documents, managed tenancy contracts and utility payments, and coordinating property maintenance. Responsible for preparing invoices, following up on payments, and tracing returned cheques for timely collection and reconciliation.